Simple care routines to protect your investment and maintain that showroom finish for years to come.
Each of our products has specific care requirements to ensure longevity and performance. Select your product below for tailored guidance.
Follow these simple habits to maximise the lifespan of your investment.
Dust weekly, don’t wait
Frequent light dusting is far easier than removing built-up grime. A quick wipe takes 30 seconds per panel.
Use the right cloth
Always use a soft microfibre cloth — never abrasive sponges or paper towels which can scratch surfaces.
Dry before closing
If any moisture gets on your products, ensure they’re fully dry before closing or rolling up to prevent mould or warping
Annual professional service
Consider a professional clean and inspection every 2 years to keep mechanisms smooth and catch issues early.
No—steam cleaning should never be used on interior shutters. The high heat and moisture can cause permanent damage, including warping, cracking, and deterioration of the finish and internal components. For proper care, stick to regular dusting with a microfiber cloth and, when needed, a lightly damp cloth followed by immediate drying.
For light mold or mildew, gently spot clean using a mild soap and lukewarm water solution. Dab the affected area—do not scrub—and allow the shade to fully air dry before rolling it back up. Avoid harsh chemicals or soaking the fabric, as this can damage coatings and affect performance.
Stiff louvers are often caused by dust buildup or minor alignment changes. Start by cleaning around the louvers and tilt mechanism with a dry cloth. If needed, check that panels are properly aligned and hinges are secure. Avoid forcing movement—if resistance continues, it’s best to have it inspected.
We recommend a light clean or rinse every month to remove dust, pollen, and debris—more frequently in coastal or high-exposure areas. A deeper clean with mild soap and water can be done every 3–6 months. Always allow shades to fully dry before retracting.
Yes—replacement parts are available for most systems, including components for shutters, shades, and hardware. We recommend reaching out with your order details or product information so the correct parts can be identified quickly and ensure a proper fit.
Our expert team is on hand for all after-sales support and servicing needs.
